How A Ride-Hailing Driver Comes To Dominate The World? [EN]: Chapter 100

The BEEP BEEP Customer Service Rep Takes the Initiative to Flirt with Yang Chen: Am I, a Ride-Hailing Driver, Not Allowed to Have a Little Money?

The police and toll booth staff rushed over and quickly separated Yang Chen and the male passenger.

Police: “What’s going on here? Everyone, calm down! Let’s talk this out.”

The female passenger, displaying her knack for twisting things, launched into an unreasonable tirade. “This driver’s attitude is appalling. We simply asked him to drive a little faster, and he started cursing at us and even tried to hit us! We’re trying to catch a train. Is it wrong to ask him to drive faster? Even if he doesn’t want to, he can’t just curse and threaten us, right?”

Male passenger: “Officer, you have to punish him severely! He’s incredibly arrogant. He resorts to violence at the slightest disagreement. This is completely unacceptable!”

The police turned to Yang Chen. “What happened here? ID and driver’s license, please.”

Yang Chen retrieved his documents from the car, along with the dashcam footage.

At this point, Yang Chen was so furious he didn’t want to waste his breath explaining.

The police would understand everything once they reviewed the footage.

“Here are my documents, and the surveillance video is on this drive. You’ll understand everything once you watch it,” Yang Chen said, feeling utterly defeated.

Damn it, he shouldn’t have bothered being nice, shouldn’t have tried so hard to provide good service. He should have just canceled the ride from the start.

If he’d acted like his old self, losing his temper whenever he was annoyed, he wouldn’t be in this mess!

Damn!

The police patiently watched the entire video and then exchanged a helpless look with each other, glancing at the couple.

With the video as clear evidence, the couple’s argument crumbled.

Police: “The driver is right. If you hadn’t wasted those 19 minutes, you would have easily made it to the high-speed rail station. Do you honestly think it’s safer to waste time like that, or to recklessly run red lights to get there? How can you even say things like, ‘What’s the point of driving if you’re afraid of running red lights?’ Do you even possess a driver’s license?”

The male passenger weakly argued, “I was just anxious, that’s why I said those things in the heat of the moment.”

Police: “It doesn’t sound like you were just speaking in the heat of the moment. It sounds like what you genuinely believe. You’ve been acting entitled since you got in the car. I think this young man has shown remarkable restraint. Any other driver would have started fighting with you long before this.”

The police officer returned Yang Chen’s documents and said, “Alright, it’s hot out, everyone’s a bit on edge. Apologize to each other, and let’s just drop this.”

Male passenger: “Are you kidding me? I’m a company’s vice president. You expect me to apologize to a ride-hailing driver? No way!”

Yang Chen immediately retorted: “I did nothing wrong. I won’t apologize. If I broke the law, you can arrest me. But I will never apologize to him!”

Police: “So, how do you want to resolve this now?”

Yang Chen: “Everyone, just go home!”

Male passenger: “We definitely won’t ride in his car again.”

Police: “Fine! Then take their luggage out, and everyone can go their separate ways.”

Yang Chen stepped forward, unloaded the suitcases, and drove off without another word.

He vowed to never be polite to customers again. He would revert to his old ways, losing his temper whenever he felt like it.

Damn it, this was infuriating!

About twenty minutes later, the BEEP BEEP platform notified Yang Chen that he had received a negative review.

Yang Chen clicked on it and saw that it was, unsurprisingly, from that awful couple.

“The driver’s attitude was atrocious! He deliberately delayed us along the way, causing us to miss our high-speed train and lose over a thousand yuan [~140 USD]. What’s even worse is that he stopped the car and threatened us with violence. We demand the platform severely punishes this kind of black-hearted driver; otherwise, we will never use BEEP BEEP ride-hailing again!”

At that moment, the system issued a reminder.

“Congratulations, Master, for receiving a negative review. The system rewards Master with 67% equity in the Aegis Security Group, making you the largest shareholder and granting you absolute control. Please proceed to the Aegis Security Group headquarters immediately to collect the equity transfer documents and other materials. Master, try to remain calm, but if you really can’t stand it, don’t hold back. Send someone from Aegis Security Group to teach him a lesson!”

It seemed the weather was indeed affecting everyone, even the system was easily provoked, actually suggesting that Yang Chen dispatch someone to beat up that male passenger.

Yang Chen had encountered people from Aegis Security before. Some of the bank’s security guards were employed by Aegis Security Company.

Wasn’t it a bit excessive to send that level of security to deal with that jerk?

Just as Yang Chen was starting to feel pleased, BEEP BEEP customer service called.

Customer service: “Hello, is this Mr. Yang Chen?”

Yang Chen: “Yes, it is.”

Customer service: “We have received a complaint alleging that you displayed a bad attitude, stopped the car to threaten physical violence, and deliberately drove slowly, causing the customer to miss their high-speed train and incur significant losses. Is this accurate?”

Yang Chen: “I’m too angry to explain everything right now. Open the complaint appeal window in the app, and I’ll upload the video for you to review. You’ll understand the truth after you watch it. I hope the platform can blacklist these ridiculous passengers. They’re really affecting the driver’s morale. My whole day is ruined.”

Customer service: “Mr. Yang, please calm down. I’ll open the appeal window for you immediately. Upload the surveillance video, and I’ll review it and resolve the issue for you. Is that acceptable?”

Yang Chen: “Okay!”

Customer service: “By the way, Mr. Yang, I noticed you’ve upgraded to a Phaeton [luxury sedan], correct?”

Yang Chen: “Yes.”

Customer service: “Okay, I understand. Upload the video, and I’ll approve it for you right away.”

Yang Chen: “Okay! Thanks.”

Customer service: “You’re welcome. It’s my job. My employee number is 6208. If you require any assistance in the future, feel free to contact me directly.”

Yang Chen: “That’s great! I’ll treat you to a meal sometime.”

Customer service: “When?”

Yang Chen: “Sometime.”

Customer service: “Don’t say sometime, how about tonight?”

Yang Chen: “…”

Yang Chen felt a bit uneasy. Was this the kind of conversation a customer service representative should be having?

Yang Chen: “I might not be free tonight. I’ll contact you when I’m available. Add me on WeChat later; it’s my phone number.”

Customer service: “Okay! I’ll add you later.”

Hanging up the phone, Yang Chen quickly uploaded the surveillance video.

Soon after, the customer service representative approved it within seconds, removed the negative review, and determined that the passenger’s complaint was baseless.

Afterward, a WeChat user with the ID “Heart and Stars” requested to add him as a friend.

The note was: 6208.

Wow, he actually managed to flirt with a BEEP BEEP customer service representative?

Yang Chen accepted the friend request.

Soon, the other party sent a message.

“Mr. Yang, my name is Liu Xueqing. I’m waiting for you to treat me to a meal. Or, if you’re busy, I can treat you.”

Yang Chen replied.

“Okay! I’m driving right now. I’ll chat when I have time.”

Liu Xueqing quickly replied: Okay. Drive safely and don’t get upset over those unreasonable passengers. It’s not worth it.

Yang Chen glanced at it and didn’t reply.

He really needed to drive safely.

To avoid returning empty, Yang Chen accepted another order heading back.

Just as he dropped off the passenger at their destination, the real estate agent called.

“Mr. Yang, something unfortunate has happened. Someone splashed paint on your house. I took a client to view the property earlier, and not only did the client leave in anger, but we were also confronted and threatened by some individuals who are preventing anyone from buying your house. You should come over and assess the situation.”

Someone must be deliberately causing trouble.

Yang Chen quickly replied: “Okay! I’ll be there shortly! About half an hour!”

Agent: “Okay! I’ll be waiting at the entrance of the neighborhood. Drive safely!”

Yang Chen hummed in agreement and then ended the call.

He didn’t know who was behind this, and Yang Chen didn’t want to take any unnecessary risks.

So, he would go to the Aegis Security Group first, and then head to the old house to confront whichever ignorant fool was provoking him.